User Solutions

Everyday Solutions to Pilot.gov.bs

How do you use the Deed Search tool
Once you have submitted your application for Deed Search this is what happens next; 1) An email is sent to your My Gateway email address with your Deed ...
Tue, 21 May, 2024 at 7:00 PM
One Time Password Issue
If you are having difficulties with retrieving your One Time Password please contact technical support # 1-242-604-4357.  Two options: Turn on OTP via S...
Wed, 10 Apr, 2024 at 3:27 PM
Assigning a Proxy
Users can assign a proxy(a user who can pick up a product for another user) to any application that has delivery.  A proxy must have a My Gateway accoun...
Thu, 23 May, 2024 at 4:52 PM
Marriage Certificate as Foreigner
Non-residents who have been married in the Bahamas, that want a copy of their marriage certificate have a few options that they can choose from; If mar...
Mon, 27 May, 2024 at 12:34 PM
Refund Request
If you would like to request a refund for services you have applied for on My Gateway, you will need the following; a "mygateway" receipt and or b...
Wed, 15 Mar, 2023 at 5:43 PM
Marriage Licence Information Foreigner
All the information you need to get married in the Bahamas is in the link below. Bahamas Marriage Licence - Island Weddings As a foreign resident yo...
Mon, 27 May, 2024 at 2:58 PM
Unable to Upload File/Image
If you're experiencing issues with uploading a file or image due to file size or type restrictions, follow these steps: 1. Check the File Type and S...
Mon, 29 Jul, 2024 at 4:23 PM