BNPP FAQs

Is there a cost to use the patient portal?
No, access to the Bahamas National Patient Portal is free.
Sun, 6 Apr, 2025 at 11:11 AM
What if I encounter technical issues using the portal?
For technical support or assistance, please contact our Help Desk at https://healthsupport.freshdesk.com/support/tickets/new  or by email.
Tue, 3 Jun, 2025 at 3:57 PM
Can I use the portal outside of The Bahamas?
Yes, the portal is accessible online from anywhere in the world, as long as you have an internet connection and your login credentials.
Sun, 6 Apr, 2025 at 11:12 AM
How does the portal integrate with telehealth services?
Through the portal, providers can offer telehealth services via video consultations, enabling convenient and universal access to care.
Sun, 6 Apr, 2025 at 11:12 AM
Will all my healthcare providers use the portal?
All participating providers within The Bahamas healthcare system will have access to the portal, ensuring seamless communication and care coordination acros...
Sun, 6 Apr, 2025 at 11:12 AM