BNPP FAQs

What is the Bahamas National Patient Portal?
The Bahamas National Patient Portal is a secure, online platform that allows patients to manage their healthcare conveniently. It provides access to medical...
Sun, 6 Apr, 2025 at 11:08 AM
How do I access the patient portal?
You can access the portal through patient.health.gov.bs.
Sun, 6 Apr, 2025 at 11:09 AM
Who can use the patient portal?
All registered patients, healthcare providers, and designated healthcare administrative staff within The Bahamas healthcare system can use the portal.
Sun, 6 Apr, 2025 at 11:09 AM
What can I do on the patient portal?
The portal provides a range of features, including: Viewing medical records and history Accessing lab results and imaging reports Managing prescriptions...
Sun, 6 Apr, 2025 at 11:09 AM
Is my information safe on the portal?
Yes. The Bahamas National Patient Portal is built with the highest levels of security and encryption to protect your personal and medical information. Acces...
Tue, 3 Jun, 2025 at 4:07 PM
How do I create an account?
To create an account: Visit patient.health.gov.bs. Click on “Register” and provide your personal details, including your name, date of birth, and Nationa...
Sun, 6 Apr, 2025 at 11:10 AM
What if I forget my password?
If you forget your password: Click on the “Forgot Password” link on the login page. Follow the on-screen prompts to reset your password securely. Verify...
Sun, 6 Apr, 2025 at 11:10 AM
Can I access the portal for my children or dependents?
Yes, the portal allows parents or guardians to manage healthcare information for children and dependents, subject to appropriate consent and privacy regulat...
Sun, 6 Apr, 2025 at 11:10 AM
How do I schedule an appointment through the portal?
At present, only providers and administrators can schedule appointments. If you are a registered provider or administrator, follow these steps to schedule ...
Sun, 6 Apr, 2025 at 11:11 AM
Can I use the portal to communicate with my doctor?
At the moment, no. However, the portal includes secure messaging features that will eventually allow you to communicate directly with your healthcare provid...
Sun, 6 Apr, 2025 at 11:11 AM