1. How do I log in to SIP Plus? 

Steps:

1. Launch the SIP Plus website or open the app. 

2. Select your preferred language. 

3. Enter your username and password. 

4. Click the box labeled “I’m not a robot.”

5. Select Login  


2. How can I know if I’m connected to the SIP Plus server? 

Steps:

1. Look at the box at the top middle of the screen: 

  • Green box – You are connected to the server. 
  • Yellow box – You are disconnected and working offline.

 2. Wait for the green disks to stop moving before continuing, to ensure data is saved online.


3. How do I register a new patient? 

Steps:

 1. Click “New Form” at the top of the page.

 2. Select the patient’s country from the dropdown list. 

3. Choose the patient’s identification type (e.g., Passport, Driver’s License). 

4. Enter the identification number. 

5. Select Search. 

6. When prompted, select the current pregnancy number and click “Go to Form.”


4. How is a patient identified in SIP Plus? 

Steps:

1. Identify each patient using three variables: 

  • Country 
  • Identification type 
  • Identification number

 2. Make sure all institutions use the same identification strategy within the country.  


5. How do I enter data during the initial patient visit? 

Steps:

1. Open the patient’s form.

2. On SIP Base Page 1, enter: 

  • Medical history 
  • Family history 
  • Personal and obstetric history

3. On SIP Base Page 2, record: 

  •  Current pregnancy data 
  • Any information available during the visit

4. Save the data and continue to the next page when disks stop moving.

 

6. How do I update information at a follow-up visit? 

Steps:

1. Type the patient’s ID number or name in the search bar. 

2. Click Pregnancies or Search. 

3. When the file appears, select “Edit” → “Form.”

4. Enter new or updated data from the current visit


 7. How do I record antenatal visit information?

Steps:

1. Go to SIP Base Page 3. 

2. Enter visit date and basic data such as: 

  • Gestational age 
  •  Weight (e.g., 73.0 for 73 kg)
  • Blood pressure 
  • Uterine height, fetal heart rate, presentation, proteinuria, and fetal movements 

3. Record the next visit date, technician initials, and test/treatment notes.


8. How do I record childbirth or abortion data? 

Steps:

1. Go to SIP Base Page 4. 

2. Select Childbirth or Abortion. 

3. Record the delivery or abortion details. 

4. If multiple births occurred, select “Yes” under “Multiple.”

5. Use the plus (+) icon at the top right to add data for each additional child.  


9. How do I record newborn data? 

Steps:

1. Continue to SIP Base Page 5. 

2. Enter newborn details such as sex, weight, and condition. 

3. Pediatricians should complete the remaining newborn fields.


10. How do I record disorders or complications during pregnancy? 

Steps:

1. On SIP Base Page 6 and 7, enter details for: 

  •  Hypertensive disorders 
  • Infections 
  •  Hemorrhage 
  •  Metabolic or obstetric complications

2. If the mother had any condition, select “Yes” in the summary variable. 

3. Record interventions used for treatment.


11. How do I record Near Miss data? 

Steps:

1. Go to SIP Base Page 8. 

2. Record all relevant conditions related to a Near Miss event. 

3. If there are none, select “No” in the summary variable.


12. How do I record the discharge status of the mother? 

Steps:

1. Open SIP Base Page 9. 

2. Record the mother’s status at discharge (e.g., discharged, transferred, deceased). 

3. Save the record.  


13. How can I print or download a patient’s Electronic Medical Record (EMR)? 

Steps:

 1. Open the patient’s EMR form. 

2. Choose one of the following options: 

  • Click the printer icon on the top right, or 
  •  Click the down arrow under Print and select “SIP Base BS.19.”

3. The EMR will open as a PDF. 

4. Print or download it to your device


14. Where can I find SIP Plus tutorials and additional resources? 

Steps: 

1. Visit the following: 


15. How do I search for a patient in SIP Plus? 

Steps: 

1. Log in to SIP Plus using your username and password. 

2. From the main page, go to the Search section. 

3. Enter one or more of the following details to find the patient: 

  •  Identification Number (preferred)
  •  Patient’s Name 
  •  Country and Identification Type (if needed) 

4. Click Search. 

5. When the patient’s record appears, select Pregnancies or click Form to open the file. 

6. To edit or update information, select “Edit → Form.” 

7. Always confirm you are connected (green box at the top) before making changes to ensure data is saved online.


16. How do I select my preferred language when logging in? 

Steps: 

1. Open the SIP Plus website or launch the app. 

2. On the login screen, look for the language selection menu (usually at the top or bottom of the page). 

3. Click the dropdown arrow to view the available languages. 

4. Select your preferred language (for example, English or Spanish). 

5. After selecting the language, continue to enter your username and password. 

6. Click “I’m not a robot,” then select Login to access the system in your chosen language.


17. How do I log out of a SIP Plus session? 

Steps: 

1. While on any SIP Plus screen, locate the top navigation bar or main menu tab. 

2. Click the “Logout” or “Exit” option. 

3. Wait for the system to confirm the logout — you will be redirected to the login page. 

4. Always close the browser tab or app after logging out to protect patient data. 

5. If using a shared computer, clear the browser history or cache for added security.


17A. How do I know if I’m logged out successfully? 

Steps: 

1. After selecting Logout or Exit, the system should automatically return you to the Login Page. 

2. Verify that the username and password fields are visible again. 

3. Confirm that your name or facility details no longer appear at the top of the screen. 

4. Close the browser tab or app completely. 

5. If you try to click the “Back” button and the system requests login again, this confirms that logout was successful.


17B. How do I reconnect if I get disconnected from the server? 

Steps: 

1. Look at the colored box at the top middle of your screen: 

  •  Green box: connected to the server.
  • Yellow box: disconnected — working offline. 

2. When disconnected, continue entering data; it will be stored locally. 

3. Wait for your internet connection to stabilize. 

4. The box will automatically turn green once SIP Plus reconnects. 

5. Do not close the browser or navigate away until the green disks stop moving — this confirms synchronization with the online server.  


18. How do I select and enter a patient’s identification type and number? 

Steps: 

1. After logging in, open the New Form to begin a new patient record. 

2. Click the drop-down arrow beside Identification Type. 

3. Choose the correct identification type from the list (for example: 

  • CRED – Civic Credential 
  • DRV – Driver’s License 
  • PSP – Passport 
  • EXP – Record Number 
  • OTR – Other) 

4. In the Identification Number box, type the patient’s ID number exactly as it appears on their document.

5. Click Search to check whether the patient already exists in the system. 

6. If the record appears, open it; if not, continue creating the new form. 

7. Confirm that the correct country, ID type, and ID number are displayed — these three elements uniquely identify every patient in SIP Plus.


18A. How do I confirm that I selected the correct patient identification type

Steps: 

1. Review the Identification Type field to ensure it matches the document shown by the patient (e.g., Passport, Driver’s License). 

2. Check that the Identification Number matches exactly — no spaces or missing digits. 

3. Confirm the Country matches the issuing country on the document. 

4. If you notice an error, click Back and re-select the correct options before saving.


19. How do I record antenatal visit information, including weight and blood pressure? 

Steps: 

1. Open the patient’s record and navigate to SIP Base Page 3. 

2. Record the date of the antenatal visit. 

3. Enter the following information in the appropriate fields: 

  • Gestational Age (in weeks) 
  • Weight (kg) — always add a zero after the decimal (for example, 73 kg = 73.0) 
  • Blood Pressure (BP) — record systolic/diastolic values (e.g., 120/80) 
  • Uterine Height 
  • Fetal Heart Rate (FHR) in beats per minute 
  • Presentation of the fetus 
  • Proteinuria (if applicable) 
  • Fetal Movements 

4. Record the technician’s initials, place of control, and any tests or treatments performed. 

5. Add details for the next visit (date and initials) before saving. 

6. Wait until the green disks stop moving at the top of the screen — this confirms that the data has been saved both locally and online. 


19A. How do I correct an error in antenatal visit information (e.g., wrong weight or BP)? 

Steps: 

1. Open the patient’s record and navigate to SIP Base Page 3. 

2. Select the visit entry that needs correction. 

3. Click the field you wish to edit (for example, Weight or Blood Pressure). 

4. Enter the correct value — remember to include .0 for weight (e.g., 73.0). 

5. Review all related entries (e.g., gestational age, technician initials) for accuracy. 

6. Click Save and wait until the green disks stop moving before moving to another page.


20. How do I record maternal complications such as hypertensive disorders or infections? 

Steps: 

1. Open the patient’s record and go to SIP Base Page 6. 

2. Locate the section labeled “Morbidity Data” or “Complications.” 

3. Review the list of possible conditions, including: 

  •    Hypertensive disorders 
  •    Infections 
  •    Hemorrhage 
  •   Other pregnancy-related complications 

4. For each condition the patient experienced, select “Yes.” 

5. When you select “Yes,” the summary variable must also be changed to “Yes.” 

6. If the patient did not experience a specific condition, select “No.” 

7. Verify that all complications are correctly marked before saving. 

8. Wait until the green disks stop moving to confirm that data is fully stored both on the computer and online .


20A. What should I do if a complication was entered by mistake? 

Steps: 

1. Go to SIP Base Page 6, where complications are listed. 

2. Locate the condition that was marked incorrectly (e.g., hypertension, infection). 

3. Change the selection from “Yes” to “No.” 

4. Verify that the Summary Variable updates to “No.” 

5. Save changes and ensure the green disks stop moving before exiting the record.


21. How do I record obstetric complications and interventions? 

Steps: 

 1. Open the patient’s record and go to SIP Base Page 7. 

 2. Find the section labeled “Metabolic Disorders, Other Disorders & Obstetric Complications.” 

 3. Review the list of complications such as: 

  •     Obstetric hemorrhage 
  •     Obstructed labor 
  •     Preterm labor 
  •   Retained placenta 
  •   Other obstetric conditions 

4. For each complication the mother experienced, select “Yes.” 

5. Record the type of intervention used to manage or treat the complication (for example: medication, surgical procedure, or referral). 

6. If no complications occurred, select “No.” for each item. 

7. Verify that the summary variable accurately reflects the presence or absence of complications. 

8. Save the data and wait until the green disks stop moving before proceeding, ensuring the information is saved online


21A. How do I document that no obstetric complications occurred? 

Steps: 

1. Go to SIP Base Page 7. 

2. In each complication field (e.g., hemorrhage, preterm labor, obstructed labor), select “No.” 

3. Confirm that the Summary Variable automatically changes to “No.” 

4. Save and verify that the green disks stop moving — confirming your update has been saved online. 


22. How can I access demo accounts or practice environments for SIP Plus? 

Steps: 

1. Open a web browser and go to the SIP Plus demo site: http://demo.sipplus.org/. 

2. On the demo site login screen enter the demo credentials: username: guest and password: sipguest. 

3. Click Login to enter the practice environment. 

4. Use the demo environment to practice creating New Form entries, navigating SIP Base pages, and recording antenatal, childbirth, and newborn data. 

5. For structured courses and official tutorials, visit the CLAP Campus or the SIP Plus official site: https://www.campusclap.org/ and https://sipplus.org/. 

6. If you need guided step-by-step videos, watch the SIP Plus tutorial video linked in the resources.


22A. How do I reset or request access for the SIP Plus demo account? 

Steps: 

1. Visit the IS4H Help Desk site: https://healthsupport.freshdesk.com/support/home . 

2. Enter your request in the Contact or Support page to request access to SIP Plus. 

3. Wait for confirmation by email and log in again using the provided credentials.


23. What are metabolic disorders and how are they documented in SIP Plus? 

Steps: 

1. Open the patient’s record and go to SIP Base Page 7. 

2. Locate the section labeled “Metabolic Disorders, Other Disorders & Obstetric Complications.” 

3. Review the list of conditions related to metabolic disorders, such as: 

  • Diabetes mellitus 
  • Gestational diabetes 
  • Thyroid disorders 
  •  Obesity or nutritional disorders

4. For each condition that applies to the mother, select “Yes.” 

5. If no metabolic disorders are present, select “No.” 

6. In the same section, record any interventions used to treat or manage the disorders (e.g., medication, dietary adjustments, or specialist referrals). 

7. Verify that the summary variable correctly reflects the patient’s condition status. 

8. Wait until the green disks at the top of the page stop moving before proceeding to ensure data is properly saved online


23A. How do I update or delete an incorrect metabolic disorder entry?

 Steps:

 1. Go to SIP Base Page 7. 

2. Review the metabolic disorder entries (e.g., diabetes, thyroid disorder). 

3. If an entry is incorrect: 

  • Change the selection from “Yes” to “No.” 
  • Update any linked interventions to reflect the correction.

4. Save the changes. 

5. Wait until the green disks stop moving — confirming the record has been synchronized online.   


24. How do I record a patient’s medical, family, and obstetric history? 

Steps: 

1. Open the patient’s record and go to SIP Base Page 1. 

2. Locate the sections for Medical History, Family History, Personal History, and Obstetric History. 

3. Enter the relevant information in each section as provided by the patient, such as: 

  • Medical History: chronic conditions, surgeries, or allergies. 
  • Family History: hereditary conditions or diseases in close relatives. 
  • Personal History: lifestyle factors, previous illnesses, or relevant background information.
  • Obstetric History: number of previous pregnancies, live births, abortions, or complications. 

4. Use dropdown menus or checkboxes where available to select appropriate options. 

5. Double-check entries for accuracy and completeness. 

6. Wait for the green disks at the top of the page to stop moving — this confirms that your data has been successfully saved both locally and online.


24A. How can I verify that I entered all history fields correctly? 

Steps: 

1. Review each section on SIP Base Page 1 — Medical, Family, Personal, and Obstetric History. 

2. Scroll through each subsection to ensure limited/no fields are left blank. 

3. Confirm the entries align with the patient’s responses or health card. 

4. If errors are found, click in the field, correct it, and save again. 

5. Wait for the green disks to stop moving before navigating to the next page.


25. What is the SIP PLUS Perinatal Information System? 

SIP PLUS is a digital platform for recording, managing, and analyzing clinical data related to women’s reproductive health, pregnancy, childbirth, and newborn care. It helps standardize documentation, improve care quality, and generate reports for clinical and public health use.  


26. Who is responsible for maintaining SIP PLUS? 

SIP PLUS is maintained by the Pan American Health Organization (PAHO) and the Latin American Center for Perinatology, Women’s Reproductive Health. Locally, your Ministry of Health or designated IT/IS4H team supports its implementation.


27. What types of patient records can be managed in SIP PLUS? 

You can manage records for antenatal visits, childbirth, abortion, neonatal care, maternal complications, metabolic and obstetric disorders, and discharge status. The system supports both initial and follow-up visits.  


28. How do I access the SIP PLUS website or app? 

Open the SIP PLUS website or app on your clinic computer or mobile device. Ensure you have internet access for full functionality.


29. What should I do if I cannot log in to SIP PLUS? 

Check your username and password. Make sure your internet connection is stable (green box indicates connection). If issues persist, contact your clinic’s IT support or SIP PLUS administrator.  


30. What do the green and yellow connection status boxes mean? 

Green box: You are connected to the server; data is saved online. 


Yellow box: You are offline; data is saved only on your device.Try to reconnect to ensure data uploads to the central system.


31. What should I do if the patient’s country is not listed? 

Type the country’s name in the search box. If it still does not appear, notify your system administrator for support. 


32. What information is required for the patient’s current pregnancy? 

On SIP BASE (Page 2), record details such as gestational age, expected delivery date, and any complications. Update this data at future visits if new information becomes available.  


33. What is the correct format for entering a patient’s weight in SIP PLUS? 

Always add a zero after the decimal point (e.g., 73.0 kg) to ensure the system accepts the value.


34. Who is responsible for completing the newborn data fields? 

Typically, the attending pediatrician completes the newborn section. Nurses and midwives may assist by entering preliminary data until the pediatrician finalizes the record.  


35. What is a Near Miss event and how is it identified in SIP PLUS? 

A Near Miss is a severe complication where the mother nearly died but survived. Record variables related to Near Miss on SIP BASE (Page 8). If none are present, select “No” in the summary