Registers users with a Gmail account associated with their MyGateway Profile may experience a delay in receiving emails or may not receive an email from the platform.
Emails are sent to provide a user with:
- One Time Password
- Password reset instructions
- Application status updates
- Payment details etc
A registered user can contact the help desk for assistance with options 1 - 4.
Email: dtuinformation@bahamas.gov.bs
Call: 1-242-604-4357
Chat: https://services.mygateway.gov.bs